Operations Expert – Business Operations Expert (f/m) Business Innovation and Application Services
Date: Jun 30, 2026
Location: Walldorf, Germany
Company: automation-1
Ref-Code: DE-60454855-EN-15-001
Work area: Corporate Operations
Expected travel: 0% - 30%
Career status:
Employment type: Regular Full Time
COMPANY DESCRIPTION
SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. At SAP you get your chance to put your ideas into action with maximum impact.Business Innovation & IT is responsible for evolving SAP's IT strategy and executing on it. We are applying our expertise in technology and business processes to drive the internal adoption of standard applications for SAP's workforce and driving SAP's digital transformation to the Cloud. It is our objective to accelerate co-innovation with development and extend the use of SAP standard products in the Cloud, shifting the focus from maintaining a heavily customized environment to optimizing our processes on top of standard services. As the COO unit for Business Innovation & IT our objective is to create an effective framework that allows the delivery units in Business Innovation & IT to steer themselves in line with the strategy set by the CIO and SAP
EXPECTATIONS AND TASKS
Within the COO unit of Business Innovation & IT you are responsible for leading key strategic initiatives to enable our transformation and to ensure the organization delivers against expectations. You are responsible to be a thought leader in our current transformation. With your analytical and result oriented mindset you drive operational excellence across the organization, laying the foundation for agile delivery at high quality. You constantly challenge the existence of non-value adding tasks in the organization and foster a business perspective. You build strong relationships and establish credibility with key SAP stakeholders across different lines of business and hierarchies. You are primarily responsible for implementing and operationalizing our strategic objectives by providing steering methods, systems and tools. You identify critical situations that require attention and ensure resolution. Your tasks may include:
- Preparation of Executive Board meetings
- Project management including reporting and communication up to Executive Board Level
- Optimizing the operating model to strengthen customer focus and speed of delivery
- Defining the future role of IT in a Cloud environment
- Portfolio management to optimize business and innovation impact
- Holistic KPI framework to cascade strategy and monitor execution
WORK EXPERIENCE
- 5+ years of working experience with proven track record in project management, strategy, operations, change management, or related area;
- Demonstrated experience in large scale, high risk operations projects/programs.
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
Required skills
- Master Degree or equivalents in Business Administration, Economics, or related field
- Strong customer focus, business acumen and business process knowledge
- Profound work ethic with excellent analytical skills and structured & innovative thinking.
- Challenge complexity and show agility to change
- Strong communication and relationship building skills with a strong intercultural sensitivity.
- Leading virtual teams - build trust and create a team identity.
- Show passion on the job: act as a role model for the team, show authentic behavior, pride and enthusiasm in the own job, demonstrate best practices and encourage your team members to share own experiences.
- Ability to lead and influence others, strong motivator and team-player.
- Fluency in English, both oral and written. Knowledge of any other language is a plus. Preferred skills
- Mature and proactive with a high sense of responsibility and reliability.
- Effectiveness in problem-solving, results oriented with ability to handle multiple top priorities simultaneously focused on quality, pragmatic, hands-on person.
- Excellent interpersonal skills, proven track record of building strong relationships and establishing credibility with key SAP stakeholders across different lines of business and hierarchies.
- Ability to think broadly and strategically about an issue and yet manage details.
- Competency to take critical decisions and self-confidence on representing decisions towards top management level.
Work area: Corporate Operations
Expected travel: 0% - 30%
Career status:
Employment type: Regular Full Time
COMPANY DESCRIPTION
SAP is the global market leader for business software and thus contributes a considerable part of the world's economic power grid. At SAP you get your chance to put your ideas into action with maximum impact.Business Innovation & IT is responsible for evolving SAP's IT strategy and executing on it. We are applying our expertise in technology and business processes to drive the internal adoption of standard applications for SAP's workforce and driving SAP's digital transformation to the Cloud. It is our objective to accelerate co-innovation with development and extend the use of SAP standard products in the Cloud, shifting the focus from maintaining a heavily customized environment to optimizing our processes on top of standard services. As the COO unit for Business Innovation & IT our objective is to create an effective framework that allows the delivery units in Business Innovation & IT to steer themselves in line with the strategy set by the CIO and SAP
EXPECTATIONS AND TASKS
Within the COO unit of Business Innovation & IT you are responsible for leading key strategic initiatives to enable our transformation and to ensure the organization delivers against expectations. You are responsible to be a thought leader in our current transformation. With your analytical and result oriented mindset you drive operational excellence across the organization, laying the foundation for agile delivery at high quality. You constantly challenge the existence of non-value adding tasks in the organization and foster a business perspective. You build strong relationships and establish credibility with key SAP stakeholders across different lines of business and hierarchies. You are primarily responsible for implementing and operationalizing our strategic objectives by providing steering methods, systems and tools. You identify critical situations that require attention and ensure resolution. Your tasks may include:
- Preparation of Executive Board meetings
- Project management including reporting and communication up to Executive Board Level
- Optimizing the operating model to strengthen customer focus and speed of delivery
- Defining the future role of IT in a Cloud environment
- Portfolio management to optimize business and innovation impact
- Holistic KPI framework to cascade strategy and monitor execution
WORK EXPERIENCE
- 5+ years of working experience with proven track record in project management, strategy, operations, change management, or related area;
- Demonstrated experience in large scale, high risk operations projects/programs.
EDUCATION AND QUALIFICATION / SKILLS AND COMPETENCIES
Required skills
- Master Degree or equivalents in Business Administration, Economics, or related field
- Strong customer focus, business acumen and business process knowledge
- Profound work ethic with excellent analytical skills and structured & innovative thinking.
- Challenge complexity and show agility to change
- Strong communication and relationship building skills with a strong intercultural sensitivity.
- Leading virtual teams - build trust and create a team identity.
- Show passion on the job: act as a role model for the team, show authentic behavior, pride and enthusiasm in the own job, demonstrate best practices and encourage your team members to share own experiences.
- Ability to lead and influence others, strong motivator and team-player.
- Fluency in English, both oral and written. Knowledge of any other language is a plus. Preferred skills
- Mature and proactive with a high sense of responsibility and reliability.
- Effectiveness in problem-solving, results oriented with ability to handle multiple top priorities simultaneously focused on quality, pragmatic, hands-on person.
- Excellent interpersonal skills, proven track record of building strong relationships and establishing credibility with key SAP stakeholders across different lines of business and hierarchies.
- Ability to think broadly and strategically about an issue and yet manage details.
- Competency to take critical decisions and self-confidence on representing decisions towards top management level.